Política de Privacidade

This Privacy Policy describes how Voz Pura Tecnologias, a company located at 2400 Avenida Paulista, Floor 18, São Paulo, São Paulo, 01311-300, Brazil, collects, uses, and protects information when you use our online platform, access our site, or use our services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian law.

Information We Collect

We collect various types of information in connection with the services we provide:

• Information you provide directly: This may include information you provide when you contact us, register for an account (if applicable), subscribe to newsletters, or interact with our services. This can include identity data and contact data.
• Information collected automatically: When you visit our site or use our online platform, we may automatically collect technical data and usage data. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This is often collected through cookies and similar tracking technologies.
• Information from other sources: We may receive information about you from third parties with whom we work, such as business partners, technical service providers, and analytics providers.

How We Use Your Information

We use the information we collect for various purposes, based on specific legal grounds:

• To provide and maintain our services: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• To improve and personalize our services: We use information to understand how our site and services are used and to develop new features and functionality. This is based on our legitimate interests in improving our offerings.
• To communicate with you: We may use your contact information to respond to inquiries, provide customer support, and send you important information about our services. This is based on our legitimate interests or, where required, your consent.
• For marketing purposes: With your consent, we may use your information to send you promotional communications about our products and services. You have the right to withdraw this consent at any time.
• For legal and compliance purposes: We may process your data to comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of others. This is based on compliance with a legal obligation or our legitimate interests in protecting our business.

Lawful Basis for Processing

We will only process your personal data when we have a lawful basis to do so. The legal bases available to us include:

• Your consent;
• The performance of a contract with you;
• Compliance with a legal obligation;
• Our legitimate interests, provided these do not override your fundamental rights and freedoms.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, marketing, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our site or service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than your country. When transferring data internationally, we will take appropriate measures to ensure your data is treated securely and in accordance with this policy and applicable laws, such as using standard contractual clauses approved by relevant authorities where necessary.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you;
• The right to request correction of inaccurate personal data;
• The right to request erasure of your personal data (in certain circumstances);
• The right to object to the processing of your personal data;
• The right to request restriction of processing of your personal data;
• The right to data portability (receiving your data in a structured, commonly used, and machine-readable format);
• The right to withdraw consent at any time where processing is based on consent;
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by postal mail at:

Voz Pura Tecnologias
2400 Avenida Paulista, Floor 18,
São Paulo, São Paulo, 01311-300, Brazil